KGTime88 FAQ –
Answers to all your questions

To register, you'll need: an active Bangladeshi mobile number, a valid email address, your full name, and date of birth. You must be 18 years of age or older. Registration is completely free.

No. Each person is only permitted one account at KGTime88. If multiple accounts belonging to the same person are detected, all accounts will be closed and the balance may be forfeited.

KYC (Know Your Customer) verification confirms your identity and keeps your account secure. Simply upload a copy of your national ID or passport — verification is typically completed within 1–24 hours. KYC is required for withdrawals above a certain amount.

Yes, though for security reasons this cannot be done directly. Please contact our support team and your information will be updated after your identity has been verified.

To close your account or request self-exclusion as part of responsible gaming, please contact our support team. Make sure to withdraw any remaining balance before closing your account.

KGTime88 supports deposits via mobile banking, internet banking, bank transfer, and e-wallets. Mobile banking is the fastest option — deposits are typically credited instantly.

For mobile banking, the minimum deposit is BDT 200 and the minimum withdrawal is BDT 300. The minimum deposit for bank transfers is BDT 1,000. Maximum withdrawal limits may vary depending on the payment method.

Withdrawals via mobile banking and e-wallets are typically processed within 1–6 hours. Bank transfers may take 1–3 business days. Incomplete KYC verification may cause delays.

Some payment methods may take up to 5–15 minutes to process. If more than 30 minutes have passed, please contact our support team with your transaction reference number and we will resolve it promptly.

Yes, withdrawals can be made daily, though daily and monthly limits apply. Completed KYC verification allows for higher limits. Withdrawals from a bonus balance are not permitted until the bonus turnover requirements have been met.

After your first deposit following registration, the welcome bonus is automatically credited to your account — no promo code needed. A minimum deposit requirement applies.

Each bonus comes with a specific wagering (turnover) requirement. For example, a 10x turnover requirement means that if you receive a 1,000 BDT bonus, you must place 10,000 BDT in bets before withdrawing. Requirements vary by bonus — see the Promotions page for full details.

Every bonus has an expiry date. If the wagering requirement isn't met before the bonus expires, the bonus balance will be forfeited. Always check the expiry date after receiving a bonus and use it in time.

You'll find your referral link in your account. When a friend registers and makes their first deposit using your link, both of you will receive a bonus. See the Promotions page for full referral bonus details.

KGTime88 offers:

• Live Casino — Roulette, Baccarat, Blackjack, Poker
• Slots — Classic Slots, Video Slots, Jackpot Slots
• Sports Betting — cricket, football, tennis, and more
• Fishing games, lottery, and much more

No separate app download is required. The KGTime88 website is fully mobile-optimized, so you can play directly from the browser on any smartphone or tablet.

Most game sessions are recorded when a disconnection occurs. Upon reconnecting, you can resume from where you left off. For live games, the outcome of the round in progress at the time of disconnection is determined automatically.

Yes. All games on KGTime88 use RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Live Casino games are streamed in real-time video, ensuring complete transparency.

Yes. KGTime88 uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. Please refer to our Privacy Policy for full details.

Change your password immediately and notify our support team. If you notice any unrecognized logins, sign out of all devices right away. KGTime88 will never ask for your password or OTP — any such request is a phishing attempt.

Go to your account security settings to enable two-factor authentication via SMS OTP or an authenticator app. Once active, you'll need to complete an extra verification step each time you log in, keeping your account significantly more secure.